Don’t worry, we’re here.
In Thinger we have a technical support service, so you can ask all your doubts to one of our IoT technical experts.
In an individual video-call, our IoT experts will help you solving any doubt you might have during the development of your IoT project.
Buying any support pack will give you access to our private support center. There, you can schedule the calls with our IoT Engineers, and solve any problem that you might have during your project development.
If you have just a doubt, or a quick tecnical question, the platform documentation has the most accurate and effective answer.
If the problem is with the implementation or integration of some system or device, most of them are covered in some of the technical guides or tutorials in our community forum. Probably someone have shared the problem, and the solution.
If you have any issues accessing your instance, login in or any service downtime. Check out the FAQ before opening a support ticket.